Terms & Conditions

1) Eligibility & Accounts

Scravio is provided for business use. By creating an account, you confirm you are acting for business purposes (e.g., as a sole trader, company, or agency). If you use the Service as a consumer, your statutory rights apply and certain limitations in these Terms do not apply.

2) Definitions

Affiliate: any entity controlling, controlled by, or under common control with a party ("control" means ownership of 50%+ of voting securities or equivalent).
Credits: units used to perform actions in the Service (e.g. validation). Credits are consumed at the rates shown in §6 and/or as stated on our Pricing page or in‑app meters.
Device: any device that can access the Service (e.g., computer, phone, tablet).
Website/Service: the SaaS application and website located at scravio.com and related subdomains, features, APIs, and documentation.
You: the individual user or the legal entity you represent. If you use the Service on behalf of a company, you represent that you have authority to bind that company to these Terms.

3) Acceptable Use & Platform Compliance

You agree to use the Service only for lawful purposes and in compliance with: (i) these Terms, (ii) all applicable laws and regulations (including data protection and anti‑spam laws), and (iii) the terms/policies of any third‑party sites or platforms you target (e.g., social networks, websites).

You must:

• Use only public, non-gated pages; do not attempt to access private areas, accounts, or endpoints
• Respect robots.txt and reasonable technical controls; no rate-limit evasion, CAPTCHA bypass, or interference.
• Comply with applicable laws (GDPR/PECR, CAN-SPAM, CASL) and the terms of any sites you target.
• Do not collect sensitive data or data about children.
• Do not use outputs for eligibility decisions (credit, housing, employment, insurance, or similar); Scravio is not a consumer reporting agency under the U.S. FCRA

We may suspend or terminate access for suspected abuse or legal non‑compliance.

4) Privacy & Data Protection

Our Privacy Policy explains how we collect and use information in our capacity as controller. For personal data you process using the Service, we act as processor under the DPA. You must ensure you have a lawful basis, provide necessary notices, and honor data subject rights. For details, see the Privacy Policy and DPA (available upon request or on our website).

5) Service Changes & Availability

We continuously improve the Service and may add, modify, or remove features at any time. We use commercially reasonable efforts to maintain availability but do not guarantee uninterrupted, secure, or error‑free operation. Planned maintenance or incidents may temporarily affect access.

For third-party websites, the Service accesses only public, non-authenticated content and respects reasonable technical restrictions. We may disable discovery modes that risk violating platform terms or applicable laws.

6) Plans, Pricing & Payment (Subscriptions)

Subscription model. Access to the Service is offered on a subscription basis by plan tier (as shown on the Pricing page or in-app). Each plan may include usage limits or fair-use thresholds; we may pause tasks that materially exceed plan limits. Plans are for business use unless we state otherwise.

Auto-renewal & recurring charges. Subscriptions auto-renew at the end of each billing cycle (e.g., monthly or annually) unless you cancel. By starting a plan, you authorize us (and our payment processor) to charge the then-current price recurringly to your chosen payment method until you cancel. You can cancel online at any time from your account; cancellation takes effect at the end of the current paid period. We make cancellation at least as easy as sign-up (“click-to-cancel”).

Free trials & introductory offers. If your plan includes a free trial or intro price, we will disclose the length, the price after it ends, and how to cancel before you are charged. Where required, we’ll send a reminder before conversion/renewal and provide a simple, online way to cancel.

Renewal reminders & cooling-off (where consumer laws apply). If you use the Service as a consumer, we will provide renewal reminders and cooling-off rights as required by law (including the UK’s new regime under the DMCC Act, which introduces a 14-day cooling-off after sign-up and after renewal). Refunds during a statutory cooling-off are handled per local law.

Pricing, taxes & changes. Prices are shown in USD (unless stated otherwise) and taxes/VAT may apply based on your billing location. We may update prices or plan features prospectively; for material increases to recurring charges, we will give advance notice and the change will take effect on your next renewal unless you cancel. (Some jurisdictions and card-network rules require additional reminders—we follow those.)

Payments. We accept payment by card through our payment processors (e.g., Stripe or Paddle). You must keep your billing info current and authorize us to re-attempt failed charges. If payment cannot be taken, we may suspend access until the issue is resolved.

Upgrades, downgrades & proration. Upgrades take effect immediately; we may charge a prorated amount for the remainder of the current term. Downgrades and cancellations take effect at the next renewal.

Refunds. Subscription fees are non-refundable and non-creditable once a period begins, except where required by law or during a statutory cooling-off (if applicable). If we materially fail to deliver the Service, contact support within 7 days of the issue and we may, at our discretion, issue a proportionate refund or credit.

Compliance notes (summary). Where consumer laws apply (e.g., UK DMCC, EU/UK Consumer Rights, US FTC/California ARL), we provide clear disclosures, confirmation/receipts, renewal reminders, and easy online cancellation. Card-network rules (Visa/Mastercard) may also require pre-renewal notices for trials/intro offers; we follow those requirements.

7) Outputs, Accuracy & Your Responsibilities

The Service collects and validates data from public sources. We cannot guarantee the accuracy, completeness, or availability of third‑party data. You are solely responsible for reviewing outputs, ensuring lawful use, honoring opt‑outs, and complying with applicable marketing/anti‑spam laws before sending emails or other communications.

8) Intellectual Property & License

We and our licensors own all rights, title, and interest in the Service, including software, design, and content. Subject to your compliance with these Terms, we grant you a limited, non‑exclusive, non‑transferable, revocable license to access and use the Service for your internal business purposes. Except for your own input data and permitted exports, you obtain no rights to our IP.

9) Refunds, Disputes & Chargebacks

Refunds. Except where required by law, purchases are non‑refundable. If you believe credits were incorrectly deducted due to a Service error, contact support within 7 days of the task with the task ID/URL. We may, at our discretion, re‑credit your account if an issue is verified.

Chargebacks. Initiating a chargeback without first contacting support may result in account suspension and forfeiture of credits. We reserve the right to contest chargebacks with evidence of usage.

This policy does not limit any mandatory consumer rights you may have under local law.

10) Term & Termination

These Terms remain in effect until terminated. You may stop using the Service at any time.

We may suspend or terminate access immediately, with or without notice, if you violate these Terms, misuse the Service, or where required by law. Upon termination, your right to use the Service ceases and unused credits are forfeited. Sections that by their nature should survive (e.g., payments due, IP, disclaimers, limitations, governing law) will survive.

11) Third‑Party Sites & Services

The Service may contain links to or integrate with third‑party sites, platforms, and services. We do not control and are not responsible for their content, policies, or practices. Your use of third‑party services is at your own risk and subject to their terms.

12) Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON‑INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR‑FREE, OR THAT RESULTS WILL BE ACCURATE OR RELIABLE.

Some jurisdictions do not allow exclusion of certain warranties; to that extent, the above may not apply to you.

13) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) IN NO EVENT SHALL WE BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE; AND (B) OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF US$100 OR THE AMOUNTS YOU PAID TO US FOR CREDITS IN THE 3 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions restrict limitations of liability; where applicable, these limitations apply to the fullest extent permitted by law.

14) Governing Law & Jurisdiction

These Terms and any non‑contractual obligations arising out of or in connection with them are governed by the laws of the State of Delaware, United States, excluding its conflict‑of‑laws rules. You and we agree to the exclusive jurisdiction and venue of the state and federal courts located in Delaware (including New Castle County). If you are a consumer and mandatory law in your country of residence grants you additional venue rights, those rights are preserved.

Nothing in this section limits your statutory protections.

15) Export Controls & Sanctions; U.S. & UK Compliance

You represent you are not a sanctioned person or located in a sanctioned jurisdiction. We may conduct risk-based sanctions screening and decline or reverse transactions to comply with applicable export-control and sanctions laws, including U.S. OFAC/BIS and UK OFSI rules. We may request identity information where required.

16) Electronic Communications; Notices

By using the Service, you consent to receiving electronic communications from us (e.g., account notices, legal updates). Legal notices to us must be sent to the email below. We may provide notices via email, in‑app messages, or by posting on the Website.

17) Severability; Waiver; Assignment; Force Majeure

If any provision is held invalid or unenforceable, it will be interpreted to achieve its objective to the greatest extent permitted, and the remaining provisions will remain in full force. Failure to enforce a provision is not a waiver. You may not assign these Terms without our prior written consent. We are not liable for delays or failures due to causes beyond our reasonable control (force majeure).

18) Changes to These Terms

We may update these Terms from time to time. For material changes, we will provide advance notice (e.g., 30 days) via email and/or in‑app. The updated Terms are effective on the date stated. By continuing to use the Service after the effective date, you accept the revised Terms.

19) Contact Us

Questions about these Terms?

Email: [email protected]

Company: Zorix, LLC (United States)
Company address: 1111B S Governors Ave STE 40623, Dover, DE 19904, United States
Phone: +13024402968