Scravio

Scravio Terms of Service

Last updated: June 6, 2026

These Terms of Service (the "Terms") govern access to and use of the Scravio website, application, APIs, documentation, and related services available at scravio.com and related subdomains (the "Service"). The Service is operated by Zorix, LLC, doing business as Scravio ("Scravio," "we," "us," or "our").

By creating an account, accessing the Service, starting a trial, purchasing a plan, using credits, submitting a task, exporting results, or otherwise using the Service, you agree to these Terms. If you use the Service on behalf of a company, agency, client, or other organization, "you" means both you and that organization, and you represent that you have authority to bind that organization to these Terms.

If you do not agree to these Terms, do not access or use the Service.

These Terms incorporate by reference the following additional terms and policies:

1. Business use only

Scravio is designed and provided for business and professional use only.

By creating an account, starting a trial, purchasing a plan, or using the Service, you represent and warrant that:

  1. you are acting for business or professional purposes, not for personal, family, or household purposes;
  2. you are at least 18 years old and legally capable of entering into these Terms;
  3. if you use the Service on behalf of an organization, you have authority to bind that organization;
  4. your account, billing, tax, and business information is accurate and complete; and
  5. your use of the Service will comply with these Terms and all applicable laws.

If you are treated as a consumer under mandatory law despite the above representation, your non-waivable consumer rights remain preserved only to the extent required by that law. Nothing in these Terms excludes or limits rights that cannot legally be waived.

2. Contracting entity; payment processors; merchant of record

Your Service relationship is with Zorix, LLC, unless your order, checkout page, invoice, receipt, reseller agreement, or merchant-of-record terms state otherwise for the payment transaction.

We may use third-party payment providers, including Stripe, Paddle, banks, card networks, and other providers. If checkout, invoice, receipt, or your card statement identifies Paddle or another third party as the seller, reseller, or merchant of record, that merchant is responsible for payment processing, tax/VAT handling where applicable, receipts, and refund administration for the transaction. Scravio remains responsible for providing and supporting the Service, subject to these Terms.

Payment provider terms may also apply to your payment transaction. If payment provider terms conflict with these Terms for billing administration, refund processing, taxes, or merchant-of-record obligations, the applicable payment provider or merchant-of-record terms control only for that payment transaction.

3. Definitions

Account means your individual user account for the Service.

Affiliate means an entity that controls, is controlled by, or is under common control with a party, where control means ownership or control of more than 50% of voting rights or equivalent power.

API means any application programming interface, webhook, SDK, or developer interface we provide.

Credits means usage units, allowances, or metered entitlements used to perform actions in the Service, such as discovery, validation, enrichment, export, or other chargeable actions.

Customer Content means data, files, URLs, domains, keywords, lists, search criteria, filters, prompts, instructions, settings, records, and other content that you or your users submit to the Service, cause the Service to access, or upload into the Service.

Documentation means user guides, help center content, API documentation, support articles, technical materials, and other Service documentation we provide.

Order means an order form, checkout page, pricing page, in-app plan selection, invoice, renewal, statement of work, enterprise agreement, or other ordering document accepted by you and us or by an applicable merchant of record.

Output means results, records, business contact data, validations, enrichments, metadata, reports, files, exports, suggestions, analytics, or other materials generated, returned, displayed, or exported by the Service based on Customer Content and Service processing.

Service means Scravio's website, SaaS application, APIs, features, workflows, infrastructure, documentation, support, and related services.

User means any individual invited to, provisioned under, or otherwise using your Account or Workspace.

Workspace means the shared environment, organization, project, team, or tenant within the Service associated with your Account or organization.

4. Accounts and workspace administration

You must provide accurate account information and keep it current. You are responsible for maintaining the confidentiality of credentials, API keys, access tokens, and devices used to access the Service.

You are responsible for all activity under your Account, Workspace, API keys, users, and payment methods, whether or not authorized by you, except to the extent caused solely by Scravio's breach of these Terms.

Workspace owners and administrators may control settings, users, billing, Customer Content, Outputs, exports, and access permissions. If you join a Workspace managed by an organization, that organization may access and control your use of the Workspace, including Customer Content and Outputs submitted or generated in that Workspace.

You must notify us promptly at [email protected] if you suspect unauthorized access, credential compromise, or misuse of your Account or Workspace.

5. The Service

Scravio provides software tools that may help business users discover, validate, de-duplicate, enrich, organize, or export publicly available business contact information and related business data, subject to plan limits, applicable laws, technical restrictions, and these Terms.

The Service is not a legal, compliance, deliverability, employment, credit, consumer reporting, marketing agency, or professional advice service. You are solely responsible for determining whether your use of the Service and Outputs is lawful and appropriate for your purposes.

We may add, modify, suspend, discontinue, replace, rename, or remove features, limits, integrations, workflows, plans, APIs, or Documentation at any time. We will use commercially reasonable efforts to notify you of material changes that substantially reduce core paid functionality during a paid subscription term, but we do not guarantee that any specific feature will remain available indefinitely.

6. Customer Content, instructions, and Outputs

You control Customer Content and are responsible for all instructions you submit to the Service.

You represent and warrant that:

  1. you have all necessary rights, permissions, notices, consents, lawful bases, and authorizations to submit Customer Content and use Outputs;
  2. your Customer Content and instructions do not violate applicable law, third-party rights, platform terms, contractual restrictions, confidentiality obligations, or these Terms;
  3. you will review and validate Outputs before using, contacting, exporting, selling, disclosing, publishing, or relying on them; and
  4. you will maintain appropriate suppression lists, opt-out records, unsubscribe records, and compliance records for your downstream use.

You grant Scravio a worldwide, non-exclusive, royalty-free license to host, copy, process, transmit, display, and use Customer Content solely as necessary to provide, secure, maintain, troubleshoot, support, and improve the Service; comply with law; enforce these Terms; prevent abuse; and as otherwise permitted by the Privacy Policy and DPA.

Scravio does not claim ownership of your Customer Content. Subject to these Terms, you may use Outputs for your internal business purposes and other lawful purposes permitted by your plan, unless we state otherwise in the Service, an Order, or Documentation.

7. Output accuracy and availability

Outputs may be incomplete, inaccurate, duplicated, outdated, unavailable, delayed, misclassified, undeliverable, or unsuitable for your intended purpose.

Outputs depend on many factors outside our control, including public-source availability, third-party websites, platform restrictions, robots.txt, rate limits, CAPTCHA, anti-bot controls, source changes, deleted pages, private or gated pages, user inputs, third-party data quality, network issues, and external systems.

We do not guarantee that any contact, email address, domain, company record, enrichment, validation score, deliverability result, or export will be accurate, complete, deliverable, lawful to contact, commercially useful, or available.

You are solely responsible for:

  1. reviewing, verifying, and validating Outputs;
  2. determining whether you have a lawful basis and permission to use each Output;
  3. honoring objections, opt-outs, unsubscribe requests, suppression lists, and do-not-contact requests;
  4. complying with marketing, privacy, anti-spam, platform, database, consumer protection, intellectual property, and other applicable laws; and
  5. all outreach, campaigns, sales, enrichment, profiling, segmentation, publishing, disclosure, resale, or other downstream use.

8. Public sources and platform compliance

You may use the Service only with public, non-gated, non-password-protected sources that you are lawfully permitted to access and process.

You must not use, configure, instruct, or attempt to use the Service to access, extract, infer, or process data from:

  1. private accounts;
  2. login-only areas;
  3. paywalled pages;
  4. restricted APIs;
  5. internal systems;
  6. sources protected by access controls;
  7. sources you are contractually prohibited from accessing or processing; or
  8. sources where collection would violate applicable law or third-party rights.

You must not use the Service to bypass, evade, defeat, overload, or interfere with CAPTCHA, login walls, paywalls, rate limits, IP blocks, robots.txt, access controls, security controls, technical restrictions, platform restrictions, or other protective measures.

You must not use proxies, VPN rotation, credential sharing, fake accounts, session hijacking, scraping evasion, browser automation designed to bypass restrictions, or similar methods to disguise, automate, or bypass restricted access.

We may block, throttle, reject, pause, cancel, or terminate tasks, sources, domains, accounts, or workspaces if we believe use may violate law, platform terms, technical restrictions, security requirements, third-party rights, or Scravio risk policies.

9. Acceptable use policy

You must not, and must not allow any user or third party to, use the Service to:

  1. violate law, regulation, court order, sanctions, export controls, platform terms, or third-party rights;
  2. collect, process, infer, or target sensitive personal data, special category data, protected-class data, health data, biometric data, financial account data, government identifiers, precise geolocation, children's data, or data about minors;
  3. send spam, unlawful marketing, deceptive messages, phishing, malware, scams, harassment, threats, or abusive communications;
  4. conduct unlawful surveillance, stalking, doxxing, harassment, discrimination, or harmful profiling;
  5. make or assist eligibility, adverse, or regulated decisions about employment, housing, credit, insurance, lending, education, benefits, tenancy, healthcare, or similar matters;
  6. use Outputs as consumer reports or for purposes regulated by the U.S. Fair Credit Reporting Act or similar laws;
  7. infringe, misappropriate, or violate intellectual property, publicity, privacy, confidentiality, database, contractual, or other rights;
  8. reverse engineer, decompile, disassemble, copy, modify, frame, scrape, resell, sublicense, or create derivative works of the Service except as expressly allowed by law or by us in writing;
  9. benchmark the Service publicly or competitively without our prior written consent;
  10. interfere with, disrupt, overload, scan, attack, or test the vulnerability of the Service or related systems without authorization;
  11. introduce malware, malicious code, prompt injections, harmful payloads, or abusive automation;
  12. create multiple accounts or workspaces to avoid limits, fees, sanctions screening, abuse controls, or suspension;
  13. resell, rent, lease, provide bureau services, or operate the Service for third parties unless your Order expressly allows it;
  14. remove proprietary notices or misrepresent Scravio as the source of your outreach, campaigns, or downstream use; or
  15. use the Service in any manner that creates legal, security, operational, reputational, infrastructure, or third-party risk to Scravio, customers, data subjects, target sites, or others.

10. Privacy and data protection

The Privacy Policy explains how we collect and use personal data when we act as a controller, such as for account management, billing, support, analytics, security, fraud prevention, legal compliance, and product administration.

For Customer Content that contains personal data and that we process solely on your documented instructions, you are the controller or business and Scravio acts as your processor, service provider, or contractor as described in the Data Processing Addendum. The DPA applies only where required by applicable data protection laws or where otherwise incorporated into your Order.

You are responsible for:

  1. determining whether personal data may lawfully be submitted to, discovered through, exported from, or used with the Service;
  2. providing required privacy notices;
  3. establishing and documenting lawful bases, consents, or permissions;
  4. honoring individual rights and opt-outs;
  5. maintaining suppression lists;
  6. complying with GDPR, UK GDPR, PECR, ePrivacy rules, CCPA/CPRA, other U.S. state privacy laws, CAN-SPAM, CASL, and other applicable laws; and
  7. ensuring your instructions to Scravio are lawful.

You must not submit or instruct the Service to collect or process sensitive personal data, special category data, children's data, protected-class data, or other data prohibited by these Terms.

11. Direct marketing and outreach compliance

If you use Outputs for email, phone, social, advertising, direct marketing, lead generation, sales outreach, enrichment, retargeting, lookalike audiences, CRM uploads, campaign personalization, or similar activities, you are solely responsible for compliance.

You represent and warrant that you will:

  1. have a lawful basis, consent, permission, or other required authorization before contacting individuals;
  2. comply with CAN-SPAM, CASL, PECR, ePrivacy, GDPR, UK GDPR, CCPA/CPRA, telemarketing rules, platform rules, and all similar laws that apply to your use;
  3. identify yourself and your organization accurately;
  4. avoid false, misleading, deceptive, or unlawful headers, subjects, sender identities, claims, or content;
  5. provide required postal addresses, disclosures, unsubscribe mechanisms, and opt-out methods;
  6. promptly honor unsubscribe, objection, deletion, restriction, and do-not-contact requests;
  7. maintain suppression lists and avoid re-contacting opted-out individuals where prohibited; and
  8. ensure your vendors, agencies, employees, and contractors also comply.

Scravio does not control your campaigns and is not the sender, initiator, advertiser, broker, agency, or controller of your outreach unless expressly agreed in writing.

12. No FCRA; no eligibility decisions

Scravio is not a consumer reporting agency. Outputs are not consumer reports.

You must not use the Service or Outputs to determine eligibility, make adverse decisions, or assist decisions regarding credit, employment, housing, tenancy, insurance, lending, education, benefits, healthcare, or any other purpose regulated by the U.S. Fair Credit Reporting Act or similar laws.

13. Plans, subscriptions, credits, and usage limits

The Service is offered through plans, subscriptions, trials, credits, usage allowances, add-ons, or custom Orders.

Plan features, limits, prices, and billing intervals are shown on the pricing page, checkout page, in-app billing page, Documentation, or Order. We may update plans, features, and limits prospectively.

Credits are usage units, not money, stored value, gift cards, or refundable balances. Credits have no cash value and cannot be exchanged, transferred, resold, or redeemed for cash.

Unless your plan or Order expressly states otherwise:

  1. credits and allowances are available only during the applicable billing period or subscription term;
  2. unused credits do not roll over;
  3. unused credits are forfeited at cancellation, expiration, downgrade, suspension, or termination;
  4. credits may be consumed when a task is submitted, queued, processed, validated, enriched, exported, or otherwise initiated; and
  5. a task may consume credits even if no valid contact, email, enrichment, validation, or Output is found.

We may impose or modify fair-use limits, rate limits, export limits, API limits, workspace limits, storage limits, concurrency limits, or other technical restrictions. We may pause, throttle, or reject activity that materially exceeds plan limits, creates risk, or degrades the Service.

14. Billing, payment, taxes, and renewals

Paid plans are billed in advance on a recurring basis, such as monthly or annually, unless your Order states otherwise.

Unless you cancel before the renewal date, your subscription automatically renews for the same billing interval, and you authorize us, the applicable merchant of record, and our payment providers to charge your payment method for renewal fees, usage fees, add-ons, and applicable taxes.

You are responsible for keeping payment and billing information current. If payment fails, we may retry the charge, contact you, suspend access, downgrade the Workspace, disable exports, or terminate the subscription.

Prices are exclusive of taxes unless stated otherwise. You are responsible for applicable taxes, VAT, GST, sales tax, withholding tax, duties, levies, and similar charges, except taxes based on our net income. If you are legally required to withhold taxes, you must gross up payments so we receive the full amount due, unless prohibited by law.

Tax exemption certificates, VAT IDs, or similar information must be provided before purchase. We are not required to retroactively refund taxes unless required by law or handled by the applicable merchant of record.

Upgrades may take effect immediately and may result in prorated or immediate charges. Downgrades take effect at the next renewal unless we state otherwise. Downgrading may reduce features, limits, storage, credits, or access.

15. Trials, promotions, beta features, and free tiers

We may offer trials, free tiers, promotional credits, discounts, beta features, previews, or experimental functionality at our discretion.

Unless we state otherwise:

  1. trials and promotions are one-time per customer, organization, payment method, or Workspace;
  2. promotional credits have no cash value and may expire;
  3. free-tier access may be modified or discontinued at any time;
  4. beta and preview features are provided for evaluation only and may be changed or removed without notice; and
  5. we may require billing details, business verification, or eligibility checks.

If you upgrade from a trial or free tier, the paid plan begins when you confirm the upgrade or when the trial converts, as disclosed at checkout. You are responsible for cancelling before a trial converts if you do not want to be charged.

16. Cancellation, refunds, and chargebacks

Cancellation, refund, credit, re-credit, and chargeback rules are governed by the Refund & Cancellation Policy, which is incorporated into these Terms.

Unless required by mandatory law or expressly approved under the Refund & Cancellation Policy, all fees are final, non-cancellable, non-refundable, and non-creditable once charged.

Deleting a Workspace, deleting an Account, removing a payment method, not using the Service, or sending a general support request does not cancel a subscription. You must complete the cancellation process made available in the Service, through the applicable customer portal, through the applicable merchant of record, or by receiving written confirmation from us or the merchant of record.

If you initiate a chargeback or payment dispute, we may suspend the Account, restrict access, disable exports, revoke credits, or terminate the Workspace while the dispute is pending. We may dispute chargebacks with evidence of authorization, account access, usage, receipts, cancellation status, IP logs, Workspace activity, and communications.

17. Intellectual property

Scravio and its licensors own all rights, title, and interest in and to the Service, including software, interfaces, workflows, design, models, algorithms, systems, databases, Documentation, trademarks, service marks, logos, and other intellectual property.

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service during the applicable subscription term for your internal business purposes.

Except for your rights in Customer Content and your permitted use of Outputs, you receive no rights in the Service or Scravio intellectual property.

You must not remove, obscure, or alter proprietary notices in the Service or Documentation.

18. Aggregated and de-identified data

We may collect and use aggregated, anonymized, or de-identified information and operational telemetry to operate, secure, analyze, and improve the Service, develop features, create benchmarks, and understand usage, provided that such information does not identify you, your users, your customers, or any individual.

We will not attempt to re-identify de-identified data except to test or maintain de-identification safeguards or as permitted by law.

We do not use Customer Content to train public or general-purpose AI models unless you expressly agree or unless Customer Content has been anonymized or de-identified so that it no longer identifies you, your organization, or individuals.

19. Feedback

If you provide ideas, suggestions, requests, bug reports, comments, or other feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, commercialize, and incorporate that feedback without restriction or compensation to you.

20. Confidentiality

Each party may receive non-public information from the other party that is identified as confidential or should reasonably be understood to be confidential given its nature and circumstances.

The receiving party will use confidential information only to perform or receive the Service, will protect it using reasonable care, and will not disclose it except to employees, contractors, advisors, service providers, affiliates, or representatives who need to know it and are bound by confidentiality obligations.

Confidentiality obligations do not apply to information that is publicly available through no fault of the receiving party, already known without confidentiality restriction, independently developed without use of confidential information, or lawfully received from a third party without confidentiality restriction.

A party may disclose confidential information if required by law, subpoena, court order, or government request, provided that it gives advance notice where legally permitted and cooperates with reasonable protective efforts.

21. Third-party services and websites

The Service may link to, interact with, depend on, or integrate with third-party websites, platforms, APIs, content, payment providers, identity providers, hosting providers, analytics providers, email providers, and other services.

We do not control third-party services and are not responsible for their content, terms, policies, practices, availability, accuracy, security, performance, restrictions, or changes.

Your use of third-party services is at your own risk and may be subject to separate terms. We may disable integrations or sources if they create risk, violate terms, or become unavailable.

22. Suspension and termination

You may stop using the Service at any time. Cancellation of paid subscriptions is governed by the Refund & Cancellation Policy.

We may suspend, limit, throttle, disable, or terminate access immediately, with or without notice, if we believe:

  1. you breached these Terms, an Order, the DPA, or any policy;
  2. your use creates legal, security, operational, reputational, infrastructure, platform, or third-party risk;
  3. your use may violate law, third-party rights, platform terms, technical restrictions, sanctions, export controls, or payment rules;
  4. your Account or Workspace is involved in abuse, fraud, spam, unauthorized access, credential compromise, chargeback abuse, or unlawful activity;
  5. suspension is required by law, court order, payment processors, infrastructure providers, or third-party platforms;
  6. payment is overdue or disputed; or
  7. continuing to provide the Service could harm Scravio, users, data subjects, target sites, third parties, or the Service.

Suspension or termination does not entitle you to a refund, credit, extension, or compensation except where mandatory law requires otherwise.

Upon termination, your right to use the Service ends immediately. We may delete or disable access to Customer Content, Outputs, credits, and Workspaces according to our retention practices, the DPA, and applicable law. Sections that by their nature should survive will survive, including payment obligations, intellectual property, confidentiality, disclaimers, limitations of liability, indemnity, governing law, and dispute provisions.

23. Disclaimers

THE SERVICE, DOCUMENTATION, OUTPUTS, CREDITS, BETA FEATURES, APIs, AND THIRD-PARTY INTEGRATIONS ARE PROVIDED "AS IS" AND "AS AVAILABLE" TO THE MAXIMUM EXTENT PERMITTED BY LAW.

WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, FREE OF HARMFUL COMPONENTS, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION. WE DO NOT WARRANT THAT OUTPUTS WILL BE ACCURATE, COMPLETE, DELIVERABLE, CURRENT, LAWFUL TO USE, OR COMMERCIALLY USEFUL.

Some jurisdictions do not allow exclusion of certain warranties. In those jurisdictions, the exclusions apply to the fullest extent permitted by law.

24. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCRAVIO'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE, OUTPUTS, THESE TERMS, AN ORDER, THE REFUND & CANCELLATION POLICY, THE PRIVACY POLICY, OR THE DPA WILL NOT EXCEED THE GREATER OF:

  1. USD $100; OR
  2. THE AMOUNTS ACTUALLY PAID BY YOU TO SCRAVIO FOR THE SERVICE DURING THE 3 MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCRAVIO WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES; LOST PROFITS; LOST REVENUE; LOST BUSINESS; LOST GOODWILL; LOST DATA; LOSS OF USE; BUSINESS INTERRUPTION; COST OF SUBSTITUTE SERVICES; OR DOWNSTREAM CLAIMS ARISING FROM CUSTOMER CONTENT, OUTPUTS, OUTREACH, MARKETING, EXPORTS, OR THIRD-PARTY SOURCES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The limitations in this section apply regardless of legal theory, whether contract, tort, negligence, strict liability, warranty, statute, or otherwise. They apply even if a remedy fails of its essential purpose.

Nothing in these Terms limits liability that cannot legally be limited.

25. Exclusive remedy for Service issues

If we verify that a Scravio-controlled system error incorrectly consumed credits or materially prevented access to core paid functionality, our sole obligation and your exclusive remedy is, at our discretion, to re-credit affected credits, provide a service credit, correct the issue, or provide another remedy expressly required by the Refund & Cancellation Policy or mandatory law.

Cash refunds are not available except as required by mandatory law or expressly approved under the Refund & Cancellation Policy.

26. Indemnification by you

You will defend, indemnify, and hold harmless Zorix, LLC, Scravio, our affiliates, officers, directors, employees, contractors, providers, agents, successors, and assigns from and against any claims, demands, investigations, damages, losses, liabilities, penalties, fines, settlements, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:

  1. Customer Content, instructions, target sources, or Outputs;
  2. your use of the Service or Outputs;
  3. your outreach, marketing, sales, enrichment, profiling, segmentation, export, resale, publication, disclosure, or other downstream use;
  4. alleged violation of privacy, data protection, marketing, anti-spam, consumer protection, platform, scraping, database, intellectual property, confidentiality, publicity, contract, or other rights;
  5. your breach of these Terms, an Order, the DPA, or applicable law;
  6. disputes with your customers, prospects, recipients, data subjects, platforms, third-party websites, agencies, vendors, employees, contractors, or users;
  7. chargebacks, payment disputes, tax issues, unauthorized use, or misuse caused by your Account, Workspace, users, organization, or payment method;
  8. your failure to provide required notices, obtain required consents, honor opt-outs, maintain suppression lists, or comply with marketing rules; or
  9. misuse by your users, employees, contractors, agents, customers, or representatives.

We may control the defense of any matter subject to indemnification at your expense. You must cooperate with our defense and may not settle any claim without our prior written consent if the settlement imposes obligations on us, admits wrongdoing by us, or fails to provide a full release.

27. Export controls, sanctions, and restricted countries

You represent and warrant that you, your organization, your users, and your beneficial owners are not sanctioned persons, not located in a sanctioned or embargoed jurisdiction, and not prohibited from using the Service under applicable export control, sanctions, anti-money laundering, or anti-corruption laws.

You must not use the Service for prohibited end uses, restricted parties, sanctioned jurisdictions, or unlawful transactions. We may screen users, transactions, and workspaces; request verification information; block access; decline or reverse transactions; or report activity where required or appropriate.

28. U.S. Government use

The Service and Documentation are commercial computer software and commercial computer software documentation. If used by or on behalf of the U.S. Government, they are provided with only those rights customarily provided to the public under these Terms, unless a separate written agreement states otherwise.

29. Notices and electronic communications

You consent to receive electronic communications from us, including account notices, security notices, billing notices, legal updates, product notices, and support messages. We may provide notices by email, in-app message, customer portal, posting on the website, or other reasonable electronic means.

Notices to us must be sent to [email protected], unless these Terms or an Order require another method.

You are responsible for keeping your account email current. Notices sent to the email address associated with your Account are deemed received when sent.

30. Changes to these Terms

We may update these Terms from time to time. The updated Terms will be effective on the posted effective date unless a different date is stated.

For material changes, we will use commercially reasonable efforts to provide advance notice by email, in-app notice, or posting through the Service. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

If you do not agree to updated Terms, you must stop using the Service and cancel any subscription before the next renewal.

31. Governing law and jurisdiction

These Terms and any non-contractual obligations arising out of or relating to them are governed by the laws of the State of Delaware, United States, excluding conflict-of-laws rules.

You and Scravio agree to the exclusive jurisdiction and venue of the state and federal courts located in Delaware, including New Castle County, for disputes arising out of or relating to these Terms or the Service.

If you are legally treated as a consumer and mandatory law in your country of residence grants you additional venue or governing-law rights, those rights are preserved only to the extent they cannot legally be waived.

32. Miscellaneous

These Terms, together with applicable Orders and incorporated policies, are the entire agreement between you and Scravio regarding the Service and supersede prior or contemporaneous agreements on that subject.

If any provision is held invalid or unenforceable, it will be interpreted to achieve its objective to the greatest extent permitted by law, and the remaining provisions will remain in full force.

Our failure to enforce a provision is not a waiver. A waiver must be in writing and signed by the party granting it.

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, corporate reorganization, sale of assets, financing, or change of control.

We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, internet or hosting failures, payment network issues, third-party outages, government actions, legal restrictions, cyberattacks, platform restrictions, target-site changes, or other force majeure events.

Headings are for convenience only. The words "including" and "such as" mean "including without limitation." References to laws include successor laws and amendments.

33. Contact

Questions about these Terms may be sent to:

Email: [email protected]
Company: Zorix, LLC, doing business as Scravio
Address: 1111B S Governors Ave STE 40623, Dover, DE 19904, United States
Phone: +13024402968